Customer care

We’re here to help

Include your order number when contacting us so the team can help quickly.

Order support

Email: support@ivydalefashion.co.za Hours: Monday–Friday, 09:00–17:00 SAST

Brand and press enquiries

Email: hello@ivydalefashion.co.za Tell us what you have in mind and who it is for.

Before you write

Our FAQ covers delivery timing, returns, payment options and account help.

Read the FAQ